How To Fix SMOIWS003 - WS connection '&' is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: SMOIWS -

• Message number: 003

• Message text: WS connection '&' is locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMOIWS003 - WS connection '&' is locked by another user ?

  The SAP error message SMOIWS003 indicates that a Web Service (WS) connection is currently locked by another user. This typically occurs when multiple users or processes attempt to access or modify the same web service connection simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user or process is currently using the web service connection, which locks it for other users.
  Session Timeout: A previous session may not have been properly closed, leaving the connection in a locked state.
  System Configuration: The system may be configured to lock connections for a certain period to prevent data inconsistency.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Locking User: Use transaction codes like SM12 (to check for locked entries) or SM21 (to view system logs) to identify which user or process is holding the lock.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock using transaction SM12. Be cautious when doing this, as it may disrupt the other user's work.
  Check for Long-Running Processes: Investigate if there are any long-running processes that might be holding the connection. You can use transaction SM50 or SM66 to monitor active processes.
  Review Configuration: If this issue occurs frequently, review the configuration settings related to web service connections and locking mechanisms to ensure they are appropriate for your environment.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors or warnings.
  SM50 / SM66: To monitor active processes.
  
  
  Documentation: Refer to SAP Help documentation for more details on web service management and locking mechanisms.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.