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How To Fix SMMSS_SQLJOBS058 - Communication failure!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SMMSS_SQLJOBS - Message class for SMSS_SQLJOBS

  • Message number: 058

  • Message text: Communication failure!

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SMMSS_SQLJOBS058 - Communication failure! ?

    The SAP error message SMMSS_SQLJOBS058 Communication failure typically indicates that there is a problem with the communication between the SAP system and the database or the job scheduler. This can occur due to various reasons, including network issues, database connectivity problems, or configuration errors.

    Causes:

    1. Network Issues: There may be a network disruption between the SAP application server and the database server.
    2. Database Connectivity: The database may be down, or there may be issues with the database listener or service.
    3. Configuration Errors: Incorrect configuration settings in the SAP system or database connection parameters.
    4. Resource Limitations: The database server may be overloaded or running out of resources (e.g., memory, CPU).
    5. Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the SAP system and the database.

    Solutions:

    1. Check Network Connectivity:

      • Verify that the network connection between the SAP application server and the database server is stable and functioning.
      • Use tools like ping or traceroute to check connectivity.
    2. Database Status:

      • Ensure that the database is up and running. Check the database logs for any errors or issues.
      • Restart the database if necessary.
    3. Review Configuration Settings:

      • Check the database connection parameters in the SAP system (e.g., DB connection settings in the instance profile).
      • Ensure that the database user credentials are correct and have the necessary permissions.
    4. Monitor Resource Usage:

      • Check the resource usage on the database server. If it is overloaded, consider optimizing queries or increasing resources.
      • Look for any locks or long-running transactions that may be affecting performance.
    5. Firewall and Security Settings:

      • Review firewall settings to ensure that the necessary ports for database communication are open.
      • Check for any security policies that may be blocking access.
    6. SAP Notes and Support:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
      • If the issue persists, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SM37 to check job logs and DBACOCKPIT for database monitoring.
    • Logs: Review the application server logs and database logs for any additional error messages that could provide more context.
    • Documentation: Refer to SAP documentation for your specific version and database type for more detailed troubleshooting steps.

    By following these steps, you should be able to identify and resolve the communication failure indicated by the error message SMMSS_SQLJOBS058.

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