How To Fix SMMSS_DBACCESS014 - Not running on SQL Server

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_DBACCESS - Messages for dev. class SMSS_DBACCESS

• Message number: 014

• Message text: Not running on SQL Server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_DBACCESS014 - Not running on SQL Server ?

  The SAP error message SMMSS_DBACCESS014 indicates that the SAP system is unable to connect to the SQL Server database. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  SQL Server Not Running: The SQL Server service may not be running, which prevents any connections to the database.
  Network Issues: There may be network connectivity issues between the SAP application server and the SQL Server.
  Incorrect Connection Parameters: The connection parameters (such as server name, database name, username, and password) configured in the SAP system may be incorrect.
  Firewall Restrictions: A firewall may be blocking the connection to the SQL Server.
  SQL Server Configuration: SQL Server may not be configured to allow remote connections.
  Database Instance Issues: The specific database instance may be offline or in a state that does not allow connections.
  
  Solutions:
  
  
  Check SQL Server Status:
  
  Ensure that the SQL Server service is running. You can check this through the SQL Server Configuration Manager or Services management console.
  
  
  
  Verify Connection Parameters:
  
  Double-check the connection parameters in the SAP system. Ensure that the server name, database name, username, and password are correct.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to test connectivity to the SQL Server from the SAP application server. Ensure that the SQL Server is reachable over the network.
  
  
  
  Check Firewall Settings:
  
  Ensure that any firewalls between the SAP application server and SQL Server are configured to allow traffic on the necessary ports (default is TCP port 1433 for SQL Server).
  
  
  
  SQL Server Configuration:
  
  Open SQL Server Management Studio and check the server properties to ensure that remote connections are enabled. This can be found under the "Connections" tab in the server properties.
  
  
  
  Review SQL Server Logs:
  
  Check the SQL Server error logs for any messages that might indicate why the connection is failing.
  
  
  
  Restart Services:
  
  If all else fails, consider restarting the SQL Server service and the SAP application server to clear any transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Refer to the official SAP and SQL Server documentation for detailed configuration and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your database administrator for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SMMSS_DBACCESS014 error in your SAP system.