How To Fix SMMSS_DBACCESS009 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_DBACCESS - Messages for dev. class SMSS_DBACCESS

• Message number: 009

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_DBACCESS009 - Internal error ?

  The SAP error message SMMSS_DBACCESS009 typically indicates an internal error related to database access within the SAP system. This error can arise from various underlying issues, including database connectivity problems, configuration errors, or issues with the SAP application itself.
  Possible Causes:
  
  Database Connectivity Issues: The SAP system may be unable to connect to the database due to network issues, incorrect database configuration, or database server downtime.
  Configuration Errors: Incorrect settings in the SAP system configuration related to database connections can lead to this error.
  Database Locking: If the database is locked or if there are issues with database transactions, it may result in this error.
  Corrupted Data: Corruption in the database or in the data being accessed can trigger internal errors.
  Insufficient Resources: Lack of memory or CPU resources on the database server can lead to performance issues and internal errors.
  SAP Kernel Issues: Bugs or issues in the SAP kernel or application code can also cause this error.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Ensure that the database connection parameters (like hostname, port, username, and password) are correctly configured in the SAP system.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system for any discrepancies.
  Ensure that the database client is properly installed and configured.
  
  
  
  Monitor Database Performance:
  
  Use database monitoring tools to check for locks, long-running transactions, or resource bottlenecks.
  Investigate any performance issues on the database server.
  
  
  
  Check for Data Corruption:
  
  Run database consistency checks to identify and resolve any data corruption issues.
  If necessary, restore from a backup if corruption is found.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Apply any recommended updates or patches to the SAP system.
  
  
  
  Consult Logs:
  
  Review the SAP application logs (transaction SM21) and the database logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs and steps taken to troubleshoot.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log), ST22 (Dump Analysis), and DB02 (Database Performance Analysis) to gather more information about the error.
  SAP Notes: Regularly check for updates and patches related to your SAP version, as these can often resolve known issues.
  Documentation: Refer to SAP documentation for best practices on database management and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SMMSS_DBACCESS009 error in your SAP system.