How To Fix SMMSS_ALERTS047 - NOT on DB server - no Perfmon disk stats available

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 047

• Message text: NOT on DB server - no Perfmon disk stats available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS047 - NOT on DB server - no Perfmon disk stats available ?

  The SAP error message SMMSS_ALERTS047: NOT on DB server - no Perfmon disk stats available typically indicates that the SAP system is unable to retrieve performance monitoring statistics from the database server. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Database Server Not Configured for Performance Monitoring: The database server may not be set up to collect or expose performance metrics.
  Network Issues: There may be network connectivity issues between the SAP application server and the database server, preventing the retrieval of performance data.
  Permissions: The user account used by the SAP system to access the database may not have the necessary permissions to read performance metrics.
  Database Performance Monitor Not Running: The performance monitoring service or tool on the database server may not be running or may be misconfigured.
  Incorrect Configuration in SAP: The SAP system may not be correctly configured to connect to the database server for performance monitoring.
  
  Solutions:
  
  
  Check Database Configuration:
  
  Ensure that the database server is configured to collect performance metrics. This may involve enabling specific settings or services depending on the database type (e.g., Oracle, SQL Server, etc.).
  
  
  
  Verify Network Connectivity:
  
  Test the network connection between the SAP application server and the database server. Use tools like ping or telnet to check connectivity on the required ports.
  
  
  
  Review User Permissions:
  
  Ensure that the user account used by SAP to connect to the database has the necessary permissions to access performance monitoring data.
  
  
  
  Check Performance Monitoring Tools:
  
  If using a specific performance monitoring tool, ensure it is running correctly on the database server. Restart the service if necessary.
  
  
  
  SAP Configuration:
  
  Review the SAP configuration settings related to database monitoring. Ensure that the correct database connection parameters are set in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or the documentation for the specific database being used for any additional configuration steps or troubleshooting tips.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Database Documentation: Consult the documentation for your specific database system for details on enabling performance monitoring and troubleshooting connectivity issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By systematically checking these areas, you should be able to identify and resolve the issue causing the SMMSS_ALERTS047 error message.