How To Fix SMMSS_ALERTS038 - This alert shows whether statistics collection is on or not

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 038

• Message text: This alert shows whether statistics collection is on or not

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS038 - This alert shows whether statistics collection is on or not ?

  The SAP error message SMMSS_ALERTS038 indicates that there is an issue related to the statistics collection in the SAP system. This alert is part of the SAP Solution Manager's monitoring capabilities, specifically related to the management of system performance and health.
  Cause:
  The alert SMMSS_ALERTS038 typically arises when the statistics collection for a particular system is either turned off or not functioning as expected. This can happen due to several reasons, including:
  
  Configuration Issues: The statistics collection may not be properly configured in the SAP Solution Manager.
  Authorization Problems: The user or service account may not have the necessary permissions to collect statistics.
  Technical Issues: There may be underlying technical problems with the SAP system or the Solution Manager that prevent statistics from being collected.
  System Settings: The settings for statistics collection may have been inadvertently changed or disabled.
  
  Solution:
  To resolve the SMMSS_ALERTS038 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Solution Manager and verify the configuration settings for statistics collection.
  Ensure that the relevant settings are enabled and correctly configured.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations for the account used for statistics collection.
  Ensure that the account has the necessary permissions to access and collect statistics.
  
  
  
  Restart Statistics Collection:
  
  If the statistics collection is turned off, you can enable it again through the SAP Solution Manager configuration.
  You may need to restart the relevant services or processes to apply the changes.
  
  
  
  Check System Logs:
  
  Review the system logs for any errors or warnings that may provide additional context about why statistics collection is failing.
  Look for any relevant notes or documentation from SAP that may address known issues.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may provide guidance or patches related to this alert.
  Implement any recommended fixes or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Solution Manager: This is a centralized management tool that helps in monitoring and managing SAP systems.
  Statistics Collection: This process involves gathering performance metrics and usage statistics to help in system analysis and optimization.
  Monitoring Alerts: Alerts like SMMSS_ALERTS038 are part of the monitoring framework in SAP Solution Manager, which helps administrators keep track of system health and performance.
  
  By addressing the configuration, authorization, and technical aspects, you should be able to resolve the SMMSS_ALERTS038 alert and ensure that statistics collection is functioning correctly.