How To Fix SMMSS_ALERTS028 - &1 | Cluster:&2| AWE:&3

SAP Error Message - Details

• Message type: E = Error

• Message class: SMMSS_ALERTS - Message class for MSSQL rz20 messages

• Message number: 028

• Message text: &1 | Cluster:&2| AWE:&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMMSS_ALERTS028 - &1 | Cluster:&2| AWE:&3 ?

  The SAP error message SMMSS_ALERTS028 typically relates to issues with the Alert Management system in SAP, particularly in the context of the Advanced Work Environment (AWE) or when dealing with alerts in a clustered environment. The message format indicates that there is a problem with a specific alert, identified by the parameters &1 (the alert ID), &2 (the cluster), and &3 (the AWE).
  Cause:
  
  Configuration Issues: The alert may not be properly configured in the system, leading to issues in its processing.
  Cluster Problems: If the system is running in a clustered environment, there may be issues with the cluster configuration or communication between nodes.
  Performance Issues: High load or performance bottlenecks in the system can lead to alerts not being processed correctly.
  Missing Authorizations: The user or process trying to access the alert may not have the necessary authorizations.
  Data Consistency Issues: There may be inconsistencies in the data related to the alert, which can cause processing failures.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the alert in the SAP system. Ensure that all necessary parameters are set correctly.
  Cluster Health Check: If running in a clustered environment, check the health and configuration of the cluster. Ensure that all nodes are communicating properly.
  Performance Monitoring: Monitor system performance to identify any bottlenecks. Consider optimizing the system or increasing resources if necessary.
  Authorization Check: Verify that the user or process has the necessary authorizations to access and process the alert.
  Data Consistency Check: Run consistency checks on the data related to the alert to ensure there are no discrepancies.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Alert Management and AWE for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SMMSS_ALERTS028 error message.