How To Fix SMI_GENERAL137 - Switch SOMI_SFWS_GIGYA is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 137

• Message text: Switch SOMI_SFWS_GIGYA is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL137 - Switch SOMI_SFWS_GIGYA is not active ?

  The SAP error message SMI_GENERAL137 indicating that the switch SOMI_SFWS_GIGYA is not active typically relates to the configuration of the SAP system, particularly in the context of the SAP Marketing Cloud or SAP Customer Data Cloud (formerly Gigya). This error suggests that a specific feature or functionality that relies on this switch is not enabled, which can lead to issues in processing or executing certain operations.
  Cause:
  
  Inactive Switch: The switch SOMI_SFWS_GIGYA is not activated in the system. This switch controls the integration or functionality related to Gigya services.
  Configuration Issues: There may be a misconfiguration in the system settings or the integration setup that requires this switch to be active.
  Version Compatibility: The version of the SAP system or the components being used may not support the functionality that requires this switch.
  
  Solution:
  
  
  Activate the Switch:
  
  Go to the transaction code SICF (Service Hierarchy Maintenance) or SIMG (Implementation Guide) in your SAP system.
  Navigate to the relevant area where the switch can be activated.
  Activate the switch SOMI_SFWS_GIGYA.
  Ensure that you have the necessary authorizations to make this change.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the Gigya integration.
  Ensure that all necessary parameters and settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or release notes for any specific instructions or prerequisites related to the switch and its functionality.
  
  
  
  System Update:
  
  If the switch is not available or cannot be activated, check if there are any updates or patches available for your SAP system that may include this functionality.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and version.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Help Portal for detailed documentation on the Gigya integration and the specific switch.
  
  By following these steps, you should be able to address the error message and ensure that the necessary functionality is enabled in your SAP system.