How To Fix SMI_GENERAL089 - Input parameters, social user and social media channel are mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 089

• Message text: Input parameters, social user and social media channel are mandatory

Self-Explanatory Message

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• What is the cause and solution for SAP error message SMI_GENERAL089 - Input parameters, social user and social media channel are mandatory ?

  The SAP error message SMI_GENERAL089 indicates that certain mandatory input parameters are missing when trying to perform an operation related to social media integration within the SAP system. Specifically, it points out that the "social user" and "social media channel" are required fields that must be provided.
  Cause:
  This error typically occurs in scenarios where:
  
  You are trying to post content or perform an action on a social media platform through SAP without specifying the necessary parameters.
  The integration settings for social media channels are not properly configured.
  The user attempting to perform the action does not have the required social media account linked or authenticated.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Parameters:
  
  Ensure that you are providing both the "social user" and "social media channel" parameters in your request. These should be correctly populated with valid values.
  
  
  
  Configure Social Media Channels:
  
  Go to the SAP system settings where social media channels are configured. Make sure that the channels you intend to use are set up correctly and are active.
  
  
  
  Link Social User Accounts:
  
  Verify that the social user accounts are linked to the SAP system. This may involve authenticating the social media accounts within the SAP interface.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation related to social media integration for specific details on how to set up and use the required parameters.
  
  
  
  Test with Valid Data:
  
  If you are developing or testing, ensure that you are using valid and existing social media accounts and channels to avoid this error.
  
  
  
  Check User Permissions:
  
  Ensure that the user executing the action has the necessary permissions to access and use the social media functionalities.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By ensuring that all mandatory parameters are correctly provided and configured, you should be able to resolve the SMI_GENERAL089 error and successfully perform the desired actions related to social media integration in SAP.