How To Fix SMI_GENERAL036 - Enter social media channel description

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 036

• Message text: Enter social media channel description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL036 - Enter social media channel description ?

  The SAP error message SMI_GENERAL036 typically indicates that a required field, specifically the "social media channel description," has not been filled out in the relevant transaction or configuration screen. This error is often encountered in the context of SAP's Social Media Integration (SMI) functionalities, where users are expected to provide detailed descriptions for social media channels being configured or managed.
  Cause:
  The primary cause of this error is the absence of a description for a social media channel that is being created or modified. The system requires this information to ensure that each channel is properly identified and can be managed effectively.
  Solution:
  To resolve the SMI_GENERAL036 error, follow these steps:
  
  
  Navigate to the Relevant Screen: Go to the transaction or configuration screen where you are managing social media channels.
  
  
  Locate the Description Field: Find the field labeled "Social Media Channel Description" or similar.
  
  
  Enter a Description: Provide a meaningful description for the social media channel. This could include the name of the channel, its purpose, or any other relevant information that helps identify it.
  
  
  Save Changes: After entering the description, save your changes to ensure that the information is recorded.
  
  
  Re-attempt the Action: If you were trying to perform a specific action (like saving or activating a channel), try again after entering the required information.
  
  
  Related Information:
  
  Documentation: Refer to SAP's official documentation or help resources for more detailed guidance on managing social media channels within the SMI framework.
  User Permissions: Ensure that you have the necessary permissions to edit or create social media channels in the SAP system.
  System Configuration: If the issue persists, check with your SAP administrator to ensure that the system is properly configured for social media integration and that there are no additional required fields that need to be filled out.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.