How To Fix SMI_GENERAL027 - Text Analysis Index (INDEXVOICEOFCUST) is generated

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI_GENERAL -

• Message number: 027

• Message text: Text Analysis Index (INDEXVOICEOFCUST) is generated

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Text Analysis index INDEXVOICEOFCUST is generated on SOCIALPOSTTEXT with
configuraion EXTRACTION_CORE_VOICEOFCUSTOMER

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMI_GENERAL027 - Text Analysis Index (INDEXVOICEOFCUST) is generated ?

  The SAP error message SMI_GENERAL027 indicates that there is an issue with the Text Analysis Index, specifically for the index named INDEXVOICEOFCUST. This error typically arises in the context of SAP's text analysis capabilities, which are often used in applications like SAP Business Warehouse (BW) or SAP HANA for processing and analyzing unstructured data.
  Cause:
  The error can be caused by several factors, including:
  
  Index Corruption: The index may be corrupted or not properly built, leading to issues when trying to access or utilize it.
  Data Changes: Changes in the underlying data that the index is based on may not have been reflected in the index, causing inconsistencies.
  Configuration Issues: There may be misconfigurations in the text analysis settings or the index itself.
  System Performance: Resource constraints or performance issues in the SAP system can also lead to problems with index generation.
  
  Solution:
  To resolve the SMI_GENERAL027 error, you can follow these steps:
  
  
  Rebuild the Index:
  
  Go to the relevant transaction in SAP (e.g., transaction code SMI or SICF for text analysis).
  Locate the index INDEXVOICEOFCUST and attempt to rebuild it. This can often resolve issues related to corruption or outdated data.
  
  
  
  Check Data Consistency:
  
  Ensure that the data being analyzed is consistent and that there are no issues with the underlying data sources.
  You may need to run consistency checks or data validation processes.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the text analysis and ensure that they are set up correctly.
  Verify that all necessary parameters and settings are correctly defined.
  
  
  
  Monitor System Resources:
  
  Check the system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling index generation during off-peak hours.
  
  
  
  Consult Logs:
  
  Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  If the problem persists, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for text analysis and indexing for more detailed information on configuration and troubleshooting.
  Community Forums: Check SAP Community forums or other user groups for discussions related to similar issues, as other users may have encountered and resolved the same error.
  Version Specifics: Be aware that the steps and solutions may vary depending on the specific version of SAP you are using, so ensure that you are referencing the correct documentation for your version.
  
  By following these steps, you should be able to diagnose and resolve the SMI_GENERAL027 error related to the Text Analysis Index.