How To Fix SMI2002 - Mapping missing; cannot send request

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI2 - Social Media Integration message class

• Message number: 002

• Message text: Mapping missing; cannot send request

What causes this issue?

The source to target OData service mapping is not properly defined.

System Response

Cannot send a request to create an external object instance in SAP Jam.
This means that you cannot enable certain collaboration features, such
as Share or Discuss, for this business object.

How to fix this error?

Contact your system administrator to set up the OData service mapping.

Procedure for System Administrators

Check the OData service mapping in the OData Service Registry or in any
application-specific Business Add-Ins (BAdIs) you have implemented
related to OData mapping.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMI2002 - Mapping missing; cannot send request ?

  The SAP error message SMI2002: Mapping missing; cannot send request typically occurs in the context of SAP's System Monitoring Infrastructure (SMI) or when dealing with the SAP Solution Manager. This error indicates that there is a missing mapping configuration that prevents the system from sending a request or message to the intended target.
  Causes:
  
  Missing Mapping Configuration: The most common cause is that the required mapping between the source and target systems is not defined in the configuration.
  Incorrect Configuration: There may be an error in the configuration settings, such as incorrect parameters or missing entries.
  Transport Issues: There could be issues related to transport routes or network connectivity that prevent the request from being sent.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the action, leading to the error.
  
  Solutions:
  
  
  Check Mapping Configuration:
  
  Go to the relevant configuration area in SAP (e.g., transaction codes like SM30 or SPRO) and verify that the mapping for the source and target systems is correctly defined.
  Ensure that all necessary entries are present and correctly configured.
  
  
  
  Review System Settings:
  
  Check the settings in the SAP Solution Manager or the relevant monitoring tools to ensure that they are correctly set up.
  Look for any discrepancies in the configuration that might lead to the mapping being considered "missing."
  
  
  
  Transport Routes:
  
  Verify that the transport routes are correctly set up and that there are no issues with the network connectivity between the systems involved.
  Use transaction STMS to check the transport management system settings.
  
  
  
  Authorization Check:
  
  Ensure that the user or system has the necessary authorizations to send requests. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM30, SPRO, STMS, and SM21 for configuration and monitoring.
  SAP Documentation: Refer to the official SAP documentation for detailed guidance on configuring the System Monitoring Infrastructure and troubleshooting common issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.