How To Fix SMI002 - Mapping missing; cannot send request

SAP Error Message - Details

• Message type: E = Error

• Message class: SMI - [[DEPRECATED]]-Social Media Integration message class

• Message number: 002

• Message text: Mapping missing; cannot send request

What causes this issue?

The source to target OData service mapping is not properly defined.

System Response

Cannot send a request to create an external object instance in SAP Jam.
This means that you cannot enable certain collaboration features, such
as Share or Discuss, for this business object.

How to fix this error?

Contact your system administrator to set up the OData service mapping.

Procedure for System Administrators

Check the mapping in the OData Service Registry or in any
application-specific Business Add-Ins (BAdIs) you have implemented
related to OData mapping.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMI002 - Mapping missing; cannot send request ?

  The SAP error message SMI002: Mapping missing; cannot send request typically occurs in the context of SAP's Solution Manager or when dealing with SAP's Service Management Interface (SMI). This error indicates that there is a missing mapping configuration that prevents the system from processing a request.
  Causes:
  
  Missing Mapping Configuration: The most common cause is that the mapping between the source and target systems is not defined or is incomplete.
  Incorrect Configuration: There may be an error in the configuration settings for the SMI or the related components.
  Transport Issues: If the request is being sent to another system, there may be transport issues or the target system may not be properly configured to receive the request.
  Version Mismatch: There could be a version mismatch between the systems involved, leading to incompatibility in the mapping.
  
  Solutions:
  
  
  Check Mapping Configuration:
  
  Go to the relevant configuration settings in the SAP system (e.g., transaction codes like SM30 or SPRO).
  Ensure that the mapping for the relevant objects is correctly defined and active.
  
  
  
  Review SMI Settings:
  
  Check the SMI settings in the Solution Manager or the relevant SAP component.
  Ensure that all necessary parameters are set correctly.
  
  
  
  Transport Configuration:
  
  If the error occurs during a transport request, verify that the transport routes are correctly configured and that the target system is available and properly set up to receive requests.
  
  
  
  Check for Updates:
  
  Ensure that both the source and target systems are updated to compatible versions. Sometimes, applying the latest patches or updates can resolve mapping issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or the official SAP documentation for any specific instructions related to the SMI and mapping configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide specific insights based on the system logs and configurations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM30, SPRO, SICF, and SLG1 for logging and monitoring.
  SAP Notes: Search for SAP Notes related to SMI and mapping issues in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the SMI002 error in your SAP environment.