How To Fix SMD017 - Document lock for reservation could not be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: SMD - Solution Manager Documents

• Message number: 017

• Message text: Document lock for reservation could not be removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMD017 - Document lock for reservation could not be removed ?

  The SAP error message SMD017, which states "Document lock for reservation could not be removed," typically occurs when there is an issue with document locking in the SAP system. This can happen in various scenarios, particularly when dealing with reservations in inventory management or materials management.
  Causes:
  
  Active Sessions: The document may be locked by another user or session that is currently processing the reservation.
  System Errors: There may be a temporary system error or inconsistency that is preventing the lock from being released.
  Database Issues: Problems with the database or transaction logs can also lead to locking issues.
  Long-running Transactions: If a transaction takes too long to complete, it may hold onto the lock longer than expected.
  User Authorizations: The user may not have the necessary authorizations to unlock the document.
  
  Solutions:
  
  Check Active Sessions: Use transaction code SM12 to check for active locks. You can identify the user or session that is holding the lock and take appropriate action (e.g., ask the user to complete their transaction).
  Release Locks: If you have the necessary authorizations, you can manually release the lock from transaction SM12. Be cautious when doing this, as it may disrupt other users.
  Transaction Monitoring: Use transaction SM21 to check the system log for any errors or warnings that might indicate underlying issues.
  Database Consistency Check: If the problem persists, consider running a database consistency check or contacting your database administrator for assistance.
  Restart the Session: If the issue is related to a specific session, logging out and back in may help clear temporary locks.
  Contact SAP Support: If none of the above solutions work, it may be necessary to contact SAP support for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and SE11 (for data dictionary).
  User Authorizations: Ensure that users have the appropriate authorizations to perform actions related to reservations and document locks.
  System Performance: Monitor system performance and transaction times to identify any long-running processes that may contribute to locking issues.
  Documentation: Review SAP documentation and notes related to document locking and reservations for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the SMD017 error effectively.