How To Fix SMBC001 - An internal error occured. Report an incident for BC-CUS-TOL-MBC.

SAP Error Message - Details

• Message type: E = Error

• Message class: SMBC - Messages for maintain business configurations

• Message number: 001

• Message text: An internal error occured. Report an incident for BC-CUS-TOL-MBC.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMBC001 - An internal error occured. Report an incident for BC-CUS-TOL-MBC. ?

  The SAP error message SMBC001, which states "An internal error occurred. Report an incident for BC-CUS-TOL-MBC," typically indicates that there is an issue within the SAP system that is not functioning as expected. This error can arise from various underlying causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Configuration Issues: There may be misconfigurations in the system settings or parameters related to the specific transaction or module you are using.
  System Bugs: The error could be due to a bug in the SAP software, especially if you are using an older version or if there are known issues with the current version.
  Data Inconsistencies: Inconsistent or corrupted data in the database can lead to internal errors.
  Authorization Problems: Lack of proper authorizations for the user trying to perform the action can also trigger this error.
  Custom Code Issues: If there are custom developments or enhancements in the system, they might be causing conflicts or errors.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that might address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  Review Configuration: Verify the configuration settings related to the transaction or module you are working with. Ensure that all necessary parameters are correctly set.
  Data Consistency Check: Run consistency checks on the relevant data to ensure there are no corrupt entries. This may involve using transaction codes like SE11 or SE14 to check database tables.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error. You can check this using transaction SU53 to analyze authorization failures.
  Debugging: If you have access to debugging tools, you can try to debug the transaction to identify where the error is occurring. This may require assistance from a developer or SAP Basis team.
  Report an Incident: If the issue persists and you cannot find a resolution, report the incident to SAP Support with detailed information about the error, including the transaction code, steps to reproduce the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with to ensure you are following the correct procedures.
  
  By following these steps, you should be able to diagnose and potentially resolve the SMBC001 error in your SAP system. If the problem continues, involving SAP Support is often the best course of action.