How To Fix /SMB/UTILITY259 - Request for Memory Exemption failed (return code &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/UTILITY -

• Message number: 259

• Message text: Request for Memory Exemption failed (return code &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/UTILITY259 - Request for Memory Exemption failed (return code &1) ?

  The SAP error message /SMB/UTILITY259 Request for Memory Exemption failed (return code &1) typically indicates that the system has encountered an issue related to memory allocation. This error is often associated with the SAP Business One or SAP Business Suite environments, particularly when the system is trying to allocate memory for a specific operation but fails to do so.
  Cause:
  
  Insufficient Memory: The most common cause is that the system does not have enough memory available to fulfill the request.
  Memory Limits: There may be restrictions or limits set on memory usage within the SAP system or the underlying operating system.
  Configuration Issues: Incorrect configuration settings in the SAP system or the database can lead to memory allocation failures.
  High Load: The system may be under heavy load, causing memory resources to be exhausted.
  Memory Leaks: There could be memory leaks in the application or in custom code that is consuming memory without releasing it.
  
  Solution:
  
  Increase Memory Allocation: If possible, increase the memory allocation for the SAP system. This can be done by adjusting the parameters in the instance profile (e.g., abap/heap_area_total, abap/heap_area_dia, etc.).
  Check System Resources: Monitor the system's memory usage and ensure that there is enough physical memory available. You may need to add more RAM to the server if it is consistently running low on memory.
  Review Configuration: Check the configuration settings in the SAP system and the database to ensure they are optimized for your workload.
  Optimize Code: If you have custom code or add-ons, review them for potential memory leaks or inefficiencies. Optimize the code to use memory more effectively.
  Reduce Load: If the system is under heavy load, consider scheduling resource-intensive tasks during off-peak hours or distributing the load more evenly.
  Restart the System: In some cases, a simple restart of the SAP application server can help clear memory and resolve temporary issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the memory issue.
  Performance Monitoring: Use tools like SAP Solution Manager or transaction ST03N to monitor system performance and identify memory bottlenecks.
  Consult Documentation: Refer to the official SAP documentation for guidelines on memory management and configuration best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.