How To Fix /SMB/UTILITY230 - No Customer Solutions in scope

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/UTILITY -

• Message number: 230

• Message text: No Customer Solutions in scope

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/UTILITY230 - No Customer Solutions in scope ?

  The SAP error message /SMB/UTILITY230 No Customer Solutions in scope typically indicates that the system is unable to find any customer solutions that are relevant to the current context or request. This error is often encountered in the context of SAP Business ByDesign or SAP S/4HANA Cloud, where customer-specific solutions or configurations are expected to be available.
  Cause:
  
  No Configured Solutions: The customer may not have any solutions configured in the system that match the criteria of the request.
  Incorrect Scope Definition: The scope of the project or the solution may not include the necessary components or features that the user is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer solutions.
  System Configuration: There may be issues with the system configuration or setup that prevent the solutions from being recognized.
  
  Solution:
  
  
  Check Scope Definition:
  
  Review the project scope in the SAP system to ensure that the necessary solutions are included. You can do this by navigating to the project management area and verifying the scope settings.
  
  
  
  Verify Customer Solutions:
  
  Ensure that the customer solutions have been properly configured and activated in the system. This may involve checking the solution manager or relevant configuration areas.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the customer solutions. This may require coordination with the system administrator.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for guidance on how to configure and manage customer solutions. This can provide insights into any missing steps or configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on the specific system setup.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  Training and Resources: Consider accessing SAP training materials or resources that cover the configuration and management of customer solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.