How To Fix /SMB/UTILITY213 - Enter an External Log ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/UTILITY -

• Message number: 213

• Message text: Enter an External Log ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/UTILITY213 - Enter an External Log ID ?

  The SAP error message /SMB/UTILITY213 Enter an External Log ID typically occurs in the context of the SAP Business One or SAP Business ByDesign systems, particularly when dealing with external logs or integration processes. This error indicates that the system requires an External Log ID to proceed with a certain operation, but it has not been provided.
  Cause:
  
  Missing External Log ID: The most common cause of this error is that the user has not entered a required External Log ID in the relevant field.
  Integration Issues: If you are working with integrations (e.g., with third-party applications or services), the External Log ID may be generated by the external system and needs to be passed to SAP.
  Configuration Errors: There may be configuration issues in the integration settings that prevent the External Log ID from being recognized or processed.
  
  Solution:
  
  Enter the External Log ID: The immediate solution is to check the input field for the External Log ID and ensure that it is filled in correctly. If you have the ID from an external system, enter it as required.
  Check Integration Settings: If you are working with an integration, verify that the integration settings are correctly configured to generate and pass the External Log ID to SAP.
  Consult Documentation: Refer to the relevant SAP documentation or integration guides to understand how the External Log ID is generated and used in your specific scenario.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your system administrator for assistance. They may have additional insights or troubleshooting steps specific to your environment.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Logs and Traces: If you have access to system logs or traces, review them for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to address the error message and continue with your operations in SAP.