How To Fix /SMB/UTILITY026 - Failed to de-reference file &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/UTILITY -

• Message number: 026

• Message text: Failed to de-reference file &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/UTILITY026 - Failed to de-reference file &1 ?

  The SAP error message /SMB/UTILITY026 Failed to de-reference file &1 typically indicates that the system is unable to access or read a specified file. This can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File Not Found: The specified file does not exist in the expected directory.
  Permission Issues: The user or the SAP system does not have the necessary permissions to access the file.
  File Path Issues: The file path may be incorrect or improperly formatted.
  File Locking: The file may be locked by another process or user, preventing access.
  Network Issues: If the file is located on a network drive, there may be connectivity issues.
  File System Errors: There may be issues with the file system where the file is stored.
  
  Solutions:
  
  Verify File Existence: Check if the file specified in the error message actually exists in the expected location.
  Check Permissions: Ensure that the SAP system and the user have the necessary permissions to access the file. This may involve checking file system permissions or SAP authorization settings.
  Correct File Path: Double-check the file path for any typos or incorrect formatting. Ensure that the path is accessible from the SAP system.
  Release File Locks: If the file is locked, identify the process or user that is locking it and release the lock if possible.
  Network Connectivity: If the file is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  Check File System Health: Investigate any potential issues with the file system, such as disk space or corruption, and resolve them as necessary.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like AL11 to check the file directories or SM37 to monitor background jobs that may be related to the file access.
  Logs: Review system logs (e.g., ST22 for dumps, SM21 for system logs) for any additional error messages or context that may help diagnose the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.