How To Fix /SMB/UTILITY012 - Error calculating key hash for variant

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/UTILITY -

• Message number: 012

• Message text: Error calculating key hash for variant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/UTILITY012 - Error calculating key hash for variant ?

  The SAP error message /SMB/UTILITY012 Error calculating key hash for variant typically occurs in the context of SAP Business One or related systems when there is an issue with the calculation of a hash key for a variant. This can happen due to various reasons, including data corruption, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Corruption: The variant data may be corrupted, leading to issues when the system tries to calculate the hash.
  Configuration Issues: Incorrect configuration settings in the system can lead to problems with variant handling.
  Database Issues: Problems with the underlying database, such as missing or inconsistent data, can also trigger this error.
  Software Bugs: There may be bugs in the version of SAP you are using that affect how variants are processed.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the variant data. Look for any inconsistencies or corruption in the data that might be causing the issue.
  Recreate the Variant: If possible, try to recreate the variant that is causing the error. This can sometimes resolve issues related to corrupted data.
  Review Configuration Settings: Check the configuration settings related to variants and ensure they are set up correctly.
  Database Maintenance: Perform database maintenance tasks, such as checking for inconsistencies or running repair utilities, to ensure the database is functioning correctly.
  Update SAP: Ensure that you are using the latest version of SAP Business One or the relevant SAP system. Updates often include bug fixes that can resolve such issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the error details.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for your specific version to understand how variants are managed and any known issues related to them.
  Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /SMB/UTILITY012 Error calculating key hash for variant.