How To Fix /SMB/TRANSP_INFRA802 - Get files for File State Calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 802

• Message text: Get files for File State Calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA802 - Get files for File State Calculation ?

  The SAP error message /SMB/TRANSP_INFRA802 Get files for File State Calculation typically occurs in the context of the SAP Landscape Management (LaMa) or during the transport management process. This error indicates that there is an issue with retrieving files necessary for calculating the state of a transport request or related files.
  Causes:
  
  Missing Files: The files required for the transport request may be missing or not accessible.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the files.
  Network Issues: There may be network connectivity problems preventing access to the file system.
  Configuration Issues: Incorrect configuration in the transport directory or transport management settings.
  File System Errors: Issues with the underlying file system, such as corruption or permission issues.
  
  Solutions:
  
  Check File Availability: Verify that the files related to the transport request exist in the specified transport directory. You can do this by navigating to the transport directory on the file system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the transport files. This may involve checking roles and permissions in the SAP system.
  Network Connectivity: Check for any network issues that may be preventing access to the transport directory. Ensure that the server hosting the transport directory is reachable.
  Transport Directory Configuration: Review the configuration settings for the transport directory in the SAP system. Ensure that the paths are correctly set up in the transport management configuration.
  File System Health: Check the health of the file system where the transport files are stored. Look for any errors or issues that may need to be resolved.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Transport Management System (TMS): Understanding how TMS works can help in troubleshooting transport-related issues.
  SAP Notes: Use the SAP Support Portal to search for specific notes related to the error message. This can provide additional context or solutions.
  Logs and Traces: Check the system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages or information that may help diagnose the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.