How To Fix /SMB/TRANSP_INFRA767 - Start referencing change reccords

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 767

• Message text: Start referencing change reccords

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA767 - Start referencing change reccords ?

  The SAP error message /SMB/TRANSP_INFRA767 Start referencing change records typically occurs in the context of transport management and change request handling in SAP systems. This error indicates that there is an issue with the transport request or change records that need to be referenced or processed.
  Cause:
  
  Missing Change Records: The error may arise if the system cannot find the necessary change records that are supposed to be referenced in the transport request.
  Transport Request Issues: There may be issues with the transport request itself, such as it being incomplete, not released, or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access or reference the change records.
  System Configuration: There could be configuration issues in the transport management system (TMS) or related settings.
  
  Solution:
  
  Check Change Records: Verify that the change records associated with the transport request exist and are correctly configured. You can do this by checking the transport request in transaction SE09 or SE10.
  Release Transport Request: Ensure that the transport request is released. If it is in a modifiable state, it may not be processed correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and reference the change records. This may involve checking roles and permissions in transaction PFCG.
  Review Transport Logs: Check the transport logs for any additional error messages or warnings that may provide more context about the issue.
  Recreate Transport Request: If the transport request is corrupted or not functioning as expected, consider recreating it and re-adding the necessary objects.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: SE09 (Transport Organizer), SE10 (Transport Organizer - Workbench Requests), STMS (Transport Management System).
  SAP Notes: Search the SAP Support Portal for notes related to /SMB/TRANSP_INFRA767 for any specific patches or updates that may resolve the issue.
  Documentation: Review SAP documentation on transport management and change request handling for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical SAP consultant for further assistance.