How To Fix /SMB/TRANSP_INFRA487 - Cross-client lock not set: parallel lifecycle in multi clients possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 487

• Message text: Cross-client lock not set: parallel lifecycle in multi clients possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA487 - Cross-client lock not set: parallel lifecycle in multi clients possible ?

  The SAP error message /SMB/TRANSP_INFRA487 indicates that there is a cross-client lock issue in the context of parallel lifecycle operations in a multi-client environment. This typically occurs when multiple clients are trying to perform operations that require exclusive access to certain resources or configurations, leading to potential conflicts.
  Cause:
  
  Parallel Operations: The error usually arises when multiple clients are attempting to execute transport operations or lifecycle processes simultaneously, which can lead to inconsistencies or conflicts.
  Lock Mechanism: SAP uses a locking mechanism to prevent concurrent modifications that could lead to data integrity issues. If the lock is not set correctly, the system will throw this error.
  Configuration Issues: There may be configuration settings that are not properly aligned for multi-client operations, leading to the inability to set the necessary locks.
  
  Solution:
  
  Check for Active Processes: Ensure that no other transport or lifecycle processes are running in parallel that could be causing the lock issue. You may need to wait for these processes to complete.
  Review Transport Management Settings: Verify the transport management settings in your SAP system to ensure they are configured correctly for multi-client operations.
  Manual Lock Management: If necessary, you can manually check and manage locks using transaction codes like SM12 (to view and delete locks) or SM21 (to check system logs for related issues).
  System Restart: In some cases, a system restart may help clear any lingering locks or processes that are causing the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transport Management System (TMS): Understanding how TMS works in a multi-client environment can help in troubleshooting and preventing such issues.
  SAP Basis Administration: Knowledge of SAP Basis administration tasks, including client management and transport operations, is crucial for resolving this error.
  SAP Community and Forums: Engaging with the SAP community through forums can provide insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.