How To Fix /SMB/TRANSP_INFRA398 - Creating a backup of the current installation data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 398

• Message text: Creating a backup of the current installation data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA398 - Creating a backup of the current installation data ?

  The SAP error message /SMB/TRANSP_INFRA398 typically relates to issues encountered during the backup process of the current installation data in the SAP system. This error can arise due to various reasons, including configuration issues, permission problems, or issues with the transport directory.
  Cause:
  
  Insufficient Permissions: The user executing the backup may not have the necessary permissions to access the transport directory or the files within it.
  Transport Directory Issues: The transport directory may be corrupted, missing, or not properly configured.
  Disk Space: There may not be enough disk space available on the server to create the backup.
  Configuration Errors: Incorrect settings in the transport management system (TMS) or other related configurations can lead to this error.
  File System Issues: Problems with the underlying file system, such as read/write errors or file locks, can also cause this error.
  
  Solution:
  
  Check Permissions: Ensure that the user has the necessary permissions to access and write to the transport directory. You may need to adjust user roles or file system permissions.
  Verify Transport Directory: Check the configuration of the transport directory in the TMS. Ensure that the directory exists and is correctly set up.
  Free Up Disk Space: Check the available disk space on the server. If space is low, consider cleaning up unnecessary files or increasing disk capacity.
  Review Configuration: Go through the transport management configuration to ensure that all settings are correct. This includes checking the transport routes and system settings.
  Check File System: Investigate the file system for any issues. Look for read/write errors, file locks, or other anomalies that could affect file operations.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  SAP Transport Management System (TMS): Understanding how TMS works can help in diagnosing transport-related issues.
  SAP Basis Administration: Familiarity with SAP Basis concepts, including system configuration and maintenance, is essential for troubleshooting.
  Logs and Traces: Check the system logs (transaction SM21) and developer traces (transaction ST22) for additional error messages or clues related to the issue.
  SAP Community and Support: Engaging with the SAP Community or reaching out to SAP Support can provide additional insights and assistance.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.