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How To Fix /SMB/TRANSP_INFRA384 - An error occurred during Import of Customer Adaptations


/SMB/TRANSP_INFRA384 - Overview

  • Message type: E = Error

  • Message class: /SMB/TRANSP_INFRA -

  • Message number: 384

  • Message text: An error occurred during Import of Customer Adaptations

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


/SMB/TRANSP_INFRA384 - Details

  • The SAP error message /SMB/TRANSP_INFRA384 An error occurred during Import of Customer Adaptations typically indicates an issue during the transport of customer adaptations in the SAP system. This error can arise due to various reasons, including issues with the transport request, missing objects, or inconsistencies in the system.
    Possible Causes:
    
    Missing Objects: The transport request may reference objects that do not exist in the target system.
    Inconsistent System State: The target system may not be in a consistent state, possibly due to previous failed imports or other issues.
    Authorization Issues: The user performing the import may not have the necessary authorizations to import the transport request.
    Transport Directory Issues: Problems with the transport directory or transport files can lead to import errors.
    Version Conflicts: There may be version conflicts between the source and target systems, especially if the adaptations were created in a different version of SAP.
    Dependencies: The transport request may have dependencies on other requests

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