How To Fix /SMB/TRANSP_INFRA384 - An error occurred during Import of Customer Adaptations

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 384

• Message text: An error occurred during Import of Customer Adaptations

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA384 - An error occurred during Import of Customer Adaptations ?

  The SAP error message /SMB/TRANSP_INFRA384 An error occurred during Import of Customer Adaptations typically indicates an issue during the transport of customer adaptations in the SAP system. This error can arise due to various reasons, including issues with the transport request, missing objects, or inconsistencies in the system.
  Possible Causes:
  
  Missing Objects: The transport request may reference objects that do not exist in the target system.
  Inconsistent System State: The target system may not be in a consistent state, possibly due to previous failed imports or other issues.
  Authorization Issues: The user performing the import may not have the necessary authorizations to import the transport request.
  Transport Directory Issues: Problems with the transport directory or transport files can lead to import errors.
  Version Conflicts: There may be version conflicts between the source and target systems, especially if the adaptations were created in a different version of SAP.
  Dependencies: The transport request may have dependencies on other requests that have not been imported yet.
  
  Solutions:
  
  Check Transport Logs: Review the transport logs for more detailed error messages that can provide insight into what went wrong during the import.
  Verify Objects: Ensure that all objects referenced in the transport request exist in the target system. You can use transaction SE01 or SE09 to check the transport request.
  Check Authorizations: Ensure that the user performing the import has the necessary authorizations to execute the transport.
  System Consistency: Check the consistency of the target system. You may need to resolve any inconsistencies before attempting the import again.
  Import Dependencies: If the transport request has dependencies on other requests, ensure those requests are imported first.
  Re-import the Transport: If the issue persists, you may try to re-import the transport request after addressing any identified issues.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SE01, SE09, and STMS to manage transport requests and check logs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error.
  Documentation: Review SAP documentation related to transport management and customer adaptations for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SMB/TRANSP_INFRA384 error during the import of customer adaptations.