How To Fix /SMB/TRANSP_INFRA347 - Customer Scope is unchanged: DB update not necessary


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/TRANSP_INFRA -

  • Message number: 347

  • Message text: Customer Scope is unchanged: DB update not necessary

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/TRANSP_INFRA347 - Customer Scope is unchanged: DB update not necessary ?

    The SAP error message /SMB/TRANSP_INFRA347 Customer Scope is unchanged: DB update not necessary typically occurs during the transport process in SAP, particularly when dealing with the SAP Business ByDesign or SAP S/4HANA systems. This message indicates that the system has detected that the customer scope (the specific configurations or customizations made for a customer) has not changed, and therefore, there is no need to perform a database update.

    Cause:

    1. No Changes Detected: The primary cause of this message is that the transport request being processed does not contain any changes that require a database update. This can happen if:

      • The objects included in the transport request have not been modified.
      • The changes have already been applied in the target system.
      • The transport request is being reprocessed without any new changes.
    2. Transport Request Configuration: Sometimes, the transport request may not be configured correctly, leading to the system determining that no updates are necessary.

    Solution:

    1. Verify Changes: Check the transport request to ensure that it contains the expected changes. You can do this by:

      • Reviewing the objects included in the transport request.
      • Ensuring that the changes have not already been transported to the target system.
    2. Recreate Transport Request: If you find that the transport request does not contain the necessary changes, you may need to recreate it. Make sure to include all relevant objects and configurations.

    3. Check Transport Logs: Review the transport logs for any additional messages or warnings that might provide more context about why the update was deemed unnecessary.

    4. Manual Update: If you are certain that changes need to be applied, you may consider manually updating the database or applying the changes directly in the target system, but this should be done with caution and typically as a last resort.

    5. Consult Documentation: Refer to SAP documentation or support notes related to transport management for any specific guidelines or updates that may pertain to your version of SAP.

    Related Information:

    • Transport Management System (TMS): Understanding how TMS works can help in managing transports effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to transport errors.
    • System Logs: Use transaction codes like SLG1 (Application Log) to check for any related logs that might give more insight into the issue.

    If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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