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Message type: E = Error
Message class: /SMB/TRANSP_INFRA -
Message number: 201
Message text: Solution is not Customer Solution. Improvement not possible
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/SMB/TRANSP_INFRA201 Solution is not Customer Solution. Improvement not possible
typically occurs in the context of SAP Business ByDesign or SAP S/4HANA Cloud environments. This error indicates that the solution you are trying to improve or modify is not a customer-specific solution, meaning that it is part of the standard SAP solution and cannot be customized or enhanced by the customer.Cause:
- Standard Solution Limitation: The solution you are trying to modify is part of the standard SAP offering and is not designed for customer-specific enhancements.
- Cloud Environment Restrictions: In cloud environments, SAP restricts certain modifications to ensure system integrity and maintainability.
- Improvement Project: You may be attempting to create an improvement project on a solution that is not eligible for customization.
Solution:
- Review the Solution: Check if the solution you are trying to modify is indeed a standard solution. You can do this by consulting the SAP documentation or reaching out to your SAP support representative.
- Use Standard Features: Instead of trying to customize the solution, look for standard features or configurations that can meet your requirements.
- Raise a Change Request: If you believe that the enhancement is necessary for your business processes, consider raising a change request with SAP. They may evaluate the request and consider it for future releases.
- Explore Alternative Solutions: If customization is essential, explore other areas of the system where you can implement your requirements without violating the standard solution constraints.
Related Information:
If the issue persists or if you need further assistance, consider reaching out to SAP Support for more tailored guidance based on your specific environment and requirements.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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