How To Fix /SMB/TI_UI004 - No customer solution found in scope


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/TI_UI -

  • Message number: 004

  • Message text: No customer solution found in scope

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/TI_UI004 - No customer solution found in scope ?

    The SAP error message /SMB/TI_UI004 No customer solution found in scope typically occurs in the context of SAP Business ByDesign or similar SAP solutions when the system is unable to find a relevant customer solution or configuration that matches the current context or request.

    Cause:

    1. Missing Configuration: The error may arise if there is no customer-specific solution or configuration set up in the system for the particular business process or scenario you are trying to execute.
    2. Scope Definition: The scope of the project or solution may not include the necessary components or features that are required for the operation you are attempting.
    3. User Permissions: The user may not have the necessary permissions to access the customer solution or the relevant data.
    4. System Issues: There could be underlying system issues or bugs that prevent the solution from being recognized.

    Solution:

    1. Check Configuration: Verify that the necessary customer solutions are configured correctly in the system. This may involve checking the project scope and ensuring that all required features are included.
    2. Scope Management: If you are working within a project scope, ensure that the scope includes the necessary solutions. You may need to adjust the scope or add the required components.
    3. User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to access the customer solution. This may involve checking user roles in the SAP system.
    4. Consult Documentation: Review the relevant SAP documentation or help resources for guidance on the specific business process you are working with.
    5. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights or solutions based on system logs or configurations.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
    • Training and Resources: Consider accessing training materials or resources that can help you better understand the configuration and scope management in your SAP environment.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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