How To Fix /SMB/TI_SCOPING012 - Updating Customer Solution in SB from Scope


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/TI_SCOPING -

  • Message number: 012

  • Message text: Updating Customer Solution in SB from Scope

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/TI_SCOPING012 - Updating Customer Solution in SB from Scope ?

    The SAP error message /SMB/TI_SCOPING012 Updating Customer Solution in SB from Scope typically occurs in the context of the SAP Business Technology Platform (BTP) or SAP S/4HANA Cloud when there is an issue with updating the customer solution based on the defined scope. This error can arise due to various reasons, including configuration issues, missing authorizations, or inconsistencies in the scope definition.

    Causes:

    1. Scope Definition Issues: The scope items defined in the project may not be correctly aligned with the customer solution.
    2. Authorization Problems: The user executing the update may not have the necessary authorizations to perform the action.
    3. Technical Errors: There may be underlying technical issues, such as connectivity problems or system configuration errors.
    4. Data Inconsistencies: Inconsistencies in the data model or configuration settings can lead to this error.

    Solutions:

    1. Check Scope Definition:

      • Review the scope items defined in the project. Ensure that they are correctly configured and aligned with the customer solution.
      • Make sure that all required scope items are included and properly activated.
    2. Verify Authorizations:

      • Ensure that the user has the necessary authorizations to update the customer solution. This may involve checking roles and permissions in the SAP system.
    3. Review Logs and Traces:

      • Check the system logs and traces for any additional error messages or warnings that could provide more context about the issue.
    4. System Configuration:

      • Verify the system configuration settings to ensure that everything is set up correctly. This includes checking for any recent changes that may have affected the system.
    5. Consult Documentation:

      • Refer to the official SAP documentation or release notes for any known issues or updates related to the error message.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
    • Training and Resources: Consider accessing SAP training resources or documentation to better understand the scoping process and how to manage customer solutions effectively.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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