How To Fix /SMB/TB_TRANSLATABLE004 - Scope doesn't match Customer Solution &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TB_TRANSLATABLE -

• Message number: 004

• Message text: Scope doesn't match Customer Solution &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TB_TRANSLATABLE004 - Scope doesn't match Customer Solution &1 ?

  The SAP error message /SMB/TB_TRANSLATABLE004 Scope doesn't match Customer Solution &1 typically occurs in the context of SAP Business ByDesign or SAP S/4HANA Cloud when there is a mismatch between the scope of the solution being used and the customer-specific solution configuration.
  Cause:
  
  
  Scope Mismatch: The error indicates that the scope of the solution you are trying to use does not align with the customer solution configuration. This can happen if:
  
  The solution you are trying to implement or access is not included in the current scope of your customer solution.
  There are changes in the solution scope that have not been reflected in the customer-specific configuration.
  
  
  
  Configuration Issues: Sometimes, the configuration settings may not be properly aligned with the solution scope, leading to this error.
  
  
  Transport Issues: If there have been recent transports or changes in the system, it may lead to inconsistencies in the solution scope.
  
  
  Solution:
  
  
  Check Solution Scope:
  
  Go to the SAP solution manager or the relevant configuration area and verify the current solution scope for your customer.
  Ensure that the functionality you are trying to access is included in the scope.
  
  
  
  Adjust Configuration:
  
  If the required functionality is not included in the scope, you may need to adjust the configuration to include it.
  This may involve working with your SAP account representative or consulting the SAP documentation to understand how to modify the solution scope.
  
  
  
  Review Recent Changes:
  
  If the error occurred after recent changes or transports, review those changes to ensure they did not inadvertently affect the solution scope.
  If necessary, revert the changes or reapply them correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about your configuration.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for your specific product (e.g., SAP S/4HANA, SAP Business ByDesign) for guidance on solution scope and configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Resources: Consider SAP training resources or workshops that cover solution configuration and management to better understand how to manage solution scopes effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.