How To Fix /SMB/TASKS012 - Activated content exists; Bootstrap solution will not be imported

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TASKS -

• Message number: 012

• Message text: Activated content exists; Bootstrap solution will not be imported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TASKS012 - Activated content exists; Bootstrap solution will not be imported ?

  The SAP error message /SMB/TASKS012 Activated content exists; Bootstrap solution will not be imported typically occurs during the import of a Bootstrap solution in the SAP Business One environment. This error indicates that there is already activated content in the system that conflicts with the new content you are trying to import.
  Cause:
  
  Existing Activated Content: The primary cause of this error is that there is already activated content in the system that is preventing the import of the new Bootstrap solution. This could be due to previous installations or configurations that have not been properly deactivated or removed.
  Version Conflicts: There may be version conflicts between the existing content and the new content you are trying to import.
  Incomplete Uninstallation: If a previous version of the Bootstrap solution was not completely uninstalled, remnants of that version may still exist in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check for Existing Content:
  
  Go to the SAP Business One client and check for any existing activated content that may conflict with the new import.
  You can do this by navigating to the relevant module or area where the content is expected to be activated.
  
  
  
  Deactivate or Remove Existing Content:
  
  If you find any activated content that is causing the conflict, you will need to deactivate or remove it.
  This can typically be done through the SAP Business One interface or by using the relevant tools provided for managing content.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache of the SAP Business One client can help resolve issues related to content activation.
  You can do this by closing the client, deleting the cache files, and then restarting the client.
  
  
  
  Re-import the Bootstrap Solution:
  
  After ensuring that there is no conflicting activated content, try to re-import the Bootstrap solution again.
  
  
  
  Check for Updates:
  
  Ensure that you are using the latest version of the SAP Business One software and the Bootstrap solution. Sometimes, updates can resolve compatibility issues.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or release notes for any specific instructions related to the Bootstrap solution you are trying to import.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on your specific environment.
  
  
  
  Related Information:
  
  SAP Business One: A comprehensive business management solution designed for small and medium-sized enterprises.
  Bootstrap Solutions: These are pre-configured solutions that help in setting up specific functionalities within SAP Business One.
  Content Management: Understanding how to manage activated content within SAP Business One is crucial for maintaining a clean and functional environment.
  
  By following these steps, you should be able to resolve the error and successfully import the Bootstrap solution.