How To Fix /SMB/TASK031 - Illegal call: Description is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TASK -

• Message number: 031

• Message text: Illegal call: Description is missing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TASK031 - Illegal call: Description is missing. ?

  The SAP error message /SMB/TASK031 Illegal call: Description is missing typically occurs in the context of the SAP Business One or SAP Business ByDesign environments, particularly when dealing with tasks or workflows that require a description field to be populated.
  Cause:
  
  Missing Description: The most straightforward cause of this error is that a required description field is not filled in when attempting to create or modify a task or workflow.
  Configuration Issues: There may be issues with the configuration of the task or workflow that leads to the system expecting a description that is not provided.
  Data Integrity Issues: If there are inconsistencies or corruption in the data related to the task or workflow, it may trigger this error.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the description field correctly.
  
  Solution:
  
  Check Required Fields: Ensure that all required fields, especially the description field, are filled out before saving or executing the task.
  Review Configuration: Go through the configuration settings for the task or workflow to ensure that all necessary fields are correctly set up.
  Data Validation: Validate the data being used in the task or workflow to ensure there are no inconsistencies or missing information.
  Debugging Custom Code: If there are custom developments, review the code to ensure that it correctly handles the description field and does not skip it inadvertently.
  Consult Documentation: Refer to the official SAP documentation or help resources for specific guidance related to the version of SAP you are using.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it seems to be a bug or a deeper system issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.