How To Fix /SMB/TASK020 - Illegal Call: Purpose is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TASK -

• Message number: 020

• Message text: Illegal Call: Purpose is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TASK020 - Illegal Call: Purpose is empty ?

  The SAP error message /SMB/TASK020 Illegal Call: Purpose is empty typically occurs in the context of the SAP Business One or SAP Business ByDesign environments, particularly when dealing with tasks or workflows that require a specific purpose or context to be defined.
  Cause:
  
  Missing Purpose Field: The error indicates that a required field, specifically the "Purpose" field, is empty when it should contain a value. This could happen if the task or workflow was not properly configured or if the user did not fill in the necessary information.
  Configuration Issues: There may be issues with the configuration of the task or workflow, leading to the system not recognizing the purpose.
  Data Integrity Issues: If there are inconsistencies or corruption in the data related to the task, it may lead to this error.
  
  Solution:
  
  Check Task Configuration: Review the configuration of the task or workflow that is generating the error. Ensure that all required fields, especially the "Purpose" field, are filled out correctly.
  Fill in the Purpose Field: If you are manually creating or editing a task, make sure to provide a valid entry in the "Purpose" field.
  Review Workflow Settings: If the error occurs within a workflow, check the workflow settings to ensure that all necessary parameters are defined and that the workflow is set up correctly.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on the specific task or workflow you are working with.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.