How To Fix /SMB/TASK009 - Corrupt data: more than one option selected for manual activity step

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TASK -

• Message number: 009

• Message text: Corrupt data: more than one option selected for manual activity step

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TASK009 - Corrupt data: more than one option selected for manual activity step ?

  The SAP error message /SMB/TASK009 Corrupt data: more than one option selected for manual activity step typically occurs in the context of SAP Business Workflow or SAP Business Process Management (BPM). This error indicates that there is a configuration issue where multiple options have been selected for a manual activity step, which is not allowed.
  Cause:
  
  Configuration Error: The most common cause of this error is a misconfiguration in the workflow definition where multiple options are incorrectly set for a manual activity step.
  Data Integrity Issues: There may be issues with the data integrity in the workflow instance, possibly due to manual changes or inconsistencies in the workflow definitions.
  System Bugs: In some cases, this error may arise from bugs in the SAP system or specific versions of the software.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Go to the workflow definition in the SAP system (transaction code SWDD).
  Review the manual activity step and ensure that only one option is selected. If multiple options are selected, correct the configuration to allow only one.
  
  
  
  Review Workflow Instances:
  
  Check the instances of the workflow that are currently running (transaction code SWI1).
  Identify any instances that may have been corrupted and consider terminating or reprocessing them.
  
  
  
  Transport Issues:
  
  If the workflow was recently transported from a development environment to production, ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known bugs related to workflow processing.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be specific fixes or recommendations provided by SAP.
  
  
  
  Debugging:
  
  If you have access to development tools, you can debug the workflow to identify where the error is occurring and gather more information about the state of the workflow at the time of the error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder - to edit and configure workflows.
  SWI1: Work Item Selection - to monitor and manage workflow instances.
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on workflows and manual activity steps.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.