How To Fix /SMB/STRUCT_CHG_MGMT060 - Customer solution not set, see longtext.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/STRUCT_CHG_MGMT -

• Message number: 060

• Message text: Customer solution not set, see longtext.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/STRUCT_CHG_MGMT060 - Customer solution not set, see longtext. ?

  The SAP error message /SMB/STRUCT_CHG_MGMT060 with the description "Customer solution not set, see longtext" typically relates to issues in the SAP Solution Manager, particularly in the context of Change Management or Solution Documentation.
  Cause:
  This error usually occurs when there is a missing configuration or assignment of a customer solution in the SAP Solution Manager. It indicates that the system is unable to find a valid customer solution that is required for the operation you are trying to perform. This can happen due to:
  
  Missing Configuration: The customer solution has not been defined or configured in the Solution Manager.
  Incorrect Assignment: The solution might not be correctly assigned to the project or the relevant system.
  Transport Issues: There may be issues with the transport of the solution configuration.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Solution Configuration:
  
  Go to the SAP Solution Manager and navigate to the Solution Documentation.
  Ensure that the customer solution is defined and configured correctly.
  
  
  
  Assign Customer Solution:
  
  If the customer solution is not assigned, you need to assign it to the relevant project or system.
  You can do this by going to the "Solution Manager Administration" and checking the assignments.
  
  
  
  Review Long Text:
  
  The error message suggests checking the long text for more details. You can do this by clicking on the message or using transaction code SE91 to view the long text associated with the message.
  The long text may provide specific instructions or additional context for resolving the issue.
  
  
  
  Transport Requests:
  
  If the solution was recently transported, ensure that the transport requests were successful and that all necessary objects were included.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or the official SAP documentation for more detailed guidance on configuring customer solutions in the Solution Manager.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with transaction codes such as SOLMAN_WORKCENTER, SOLAR01, and SOLAR02 for navigating the Solution Manager.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engaging with the SAP Community or forums can also provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SMB/STRUCT_CHG_MGMT060.