How To Fix /SMB/SCOPING020 - Could not retrieve installation data from proxy server

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/SCOPING -

• Message number: 020

• Message text: Could not retrieve installation data from proxy server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/SCOPING020 - Could not retrieve installation data from proxy server ?

  The SAP error message /SMB/SCOPING020 Could not retrieve installation data from proxy server typically indicates an issue with the connection between your SAP system and the proxy server that is supposed to provide installation data. This error can occur in various scenarios, particularly when working with SAP Business ByDesign or SAP Cloud solutions.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the proxy server.
  Proxy Configuration: The proxy server may not be configured correctly, or the settings in the SAP system may not match the proxy server's requirements.
  Authentication Issues: If the proxy server requires authentication, and the credentials are not provided or are incorrect, this error can occur.
  Firewall Restrictions: Firewalls may be blocking the connection to the proxy server.
  Service Availability: The proxy server or the service it provides may be down or unavailable.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the proxy server. You can