How To Fix /SMB/SBA1084 - Folder can't be deleted since it contains personalization activities

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/SBA1 -

• Message number: 084

• Message text: Folder can't be deleted since it contains personalization activities

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/SBA1084 - Folder can't be deleted since it contains personalization activities ?

  The SAP error message /SMB/SBA1084 indicates that a folder cannot be deleted because it contains personalization activities. This typically occurs in the context of SAP Business Suite applications, particularly when dealing with the SAP Business Application Studio or similar environments where users can personalize their workspace or folders.
  Cause:
  The error arises when you attempt to delete a folder that has been personalized by one or more users. Personalization activities can include user-specific settings, configurations, or customizations that have been saved in that folder. SAP prevents the deletion of such folders to avoid loss of user-specific configurations that may be important for the user experience.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Personalization Activities:
  
  Navigate to the folder in question and check for any personalization activities associated with it. This may involve reviewing user settings or configurations that have been saved.
  
  
  
  Remove Personalization:
  
  If you have the necessary permissions, you can remove the personalization activities from the folder. This can typically be done by:
  
  Accessing the personalization settings for the folder.
  Deleting or resetting the personalization settings.
  
  
  Ensure that you communicate with users who may be affected by this change, as they may lose their custom settings.
  
  
  
  Delete the Folder:
  
  Once all personalization activities have been removed, you should be able to delete the folder without encountering the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about how to manage personalization settings, refer to the SAP documentation or help resources specific to your version of the software.
  
  
  
  Contact Support:
  
  If you are still unable to delete the folder after removing personalization activities, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  User Roles and Permissions: Ensure that you have the appropriate permissions to modify or delete personalization settings.
  Impact on Users: Be aware that removing personalization can affect user experience, so it’s advisable to inform users before making changes.
  Backup: If possible, back up any important personalization settings before deletion, in case they need to be restored later.
  
  By following these steps, you should be able to resolve the error and successfully delete the folder in question.