How To Fix /SMB/SBA1007 - Wrong data format (use UTF-16)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/SBA1 -

  • Message number: 007

  • Message text: Wrong data format (use UTF-16)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/SBA1007 - Wrong data format (use UTF-16) ?

    The SAP error message /SMB/SBA1007 Wrong data format (use UTF-16) typically indicates that there is an issue with the character encoding of the data being processed. This error is often encountered when the system expects data in UTF-16 format, but the data provided is in a different encoding format.

    Cause:

    1. Incorrect Data Encoding: The data being sent to or processed by the SAP system is not in the expected UTF-16 format. This can happen if the data is generated or exported from another system that uses a different encoding (like UTF-8 or ISO-8859-1).
    2. Data Transfer Issues: If data is being transferred between systems (e.g., from a file or another application), the encoding may not be correctly specified or converted.
    3. Configuration Issues: There may be configuration settings in the SAP system or the application that are not set to handle UTF-16 encoding properly.

    Solution:

    1. Convert Data to UTF-16: Ensure that the data being sent to the SAP system is converted to UTF-16 encoding. This can typically be done using text editors or programming libraries that support encoding conversions.
      • For example, in Python, you can convert a string to UTF-16 using:
        utf16_data = original_data.encode('utf-16')
    2. Check Data Source: If the data is coming from an external source, check the encoding settings of that source. Ensure that it is set to output data in UTF-16 format.
    3. Review SAP Configuration: Check the configuration settings in the SAP system to ensure that it is set up to handle UTF-16 encoded data correctly. This may involve checking the settings in the relevant modules or interfaces.
    4. Test with Sample Data: Create a small sample of data encoded in UTF-16 and test it in the SAP system to verify that the error does not occur. This can help isolate whether the issue is with the data itself or the system configuration.

    Related Information:

    • Character Encoding: Understanding character encoding is crucial when dealing with internationalization and data transfer between systems. UTF-16 is a variable-length encoding that can represent all characters in the Unicode character set.
    • SAP Notes: Check SAP Notes and documentation for any specific guidance related to the error message. SAP frequently updates its knowledge base with solutions to common issues.
    • Debugging Tools: Use debugging tools or transaction codes in SAP (like ST22 for dumps or SLG1 for application logs) to gather more information about the context in which the error occurs.

    If the problem persists after trying the above solutions, consider reaching out to SAP support or consulting with a technical expert familiar with SAP systems and character encoding issues.

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