How To Fix /SMB/Q2P_HC072 - Q2P: Job closure failed for issuing SPC request S4_REFRESH

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/Q2P_HC -

• Message number: 072

• Message text: Q2P: Job closure failed for issuing SPC request S4_REFRESH

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/Q2P_HC072 - Q2P: Job closure failed for issuing SPC request S4_REFRESH ?

  The SAP error message /SMB/Q2P_HC072 Q2P: Job closure failed for issuing SPC request S4_REFRESH typically indicates an issue related to the job closure process in the context of the SAP S/4HANA system, particularly when dealing with the SPC (Service Process Chain) requests.
  Possible Causes:
  
  Job Execution Failure: The job that was supposed to close may have encountered an error during execution, leading to a failure in the closure process.
  Resource Issues: Insufficient system resources (like memory or CPU) can cause jobs to fail.
  Configuration Issues: Incorrect configuration settings in the SPC or related processes may lead to job failures.
  Authorization Issues: The user executing the job may not have the necessary authorizations to perform the closure.
  Data Consistency Issues: There may be inconsistencies in the data that the job is trying to process, leading to a failure.
  
  Solutions:
  
  Check Job Logs: Review the job logs for detailed error messages that can provide insights into why the job failed. You can do this in transaction SM37 by filtering for the specific job.
  Resource Monitoring: Monitor system resources to ensure that there are enough available resources for job execution. You can use transaction ST02 for memory analysis and ST06 for CPU and memory usage.
  Review Configuration: Check the configuration settings for the SPC and ensure that they are set up correctly. This may involve reviewing the settings in transaction SPC1 or related transactions.
  Authorization Check: Ensure that the user executing the job has the necessary authorizations. You can check this using transaction SU53 after the error occurs.
  Data Validation: Validate the data being processed by the job to ensure there are no inconsistencies or errors that could cause the job to fail.
  Retry the Job: If the issue seems transient, you can try to manually restart the job to see if it completes successfully on a subsequent attempt.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SPC1 (Service Process Chain), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.