How To Fix /SMB/Q2P_HC060 - Q2P: Batch-Job to create SPC service request for P-Provisioning failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/Q2P_HC -

  • Message number: 060

  • Message text: Q2P: Batch-Job to create SPC service request for P-Provisioning failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/Q2P_HC060 - Q2P: Batch-Job to create SPC service request for P-Provisioning failed ?

    The SAP error message /SMB/Q2P_HC060 Q2P: Batch-Job to create SPC service request for P-Provisioning failed typically indicates an issue with the batch job that is responsible for creating a service request related to provisioning in the SAP system. This error can arise due to various reasons, including configuration issues, missing data, or system errors.

    Possible Causes:

    1. Configuration Issues: The configuration settings for the provisioning process may not be set up correctly.
    2. Missing Data: Required data for the batch job may be missing or incomplete, leading to the failure of the job.
    3. Authorization Issues: The user or system executing the batch job may not have the necessary authorizations to perform the task.
    4. System Errors: There may be underlying system errors or issues with the SAP environment that are causing the batch job to fail.
    5. Job Scheduling Issues: The job may not be scheduled correctly or may have been interrupted.

    Solutions:

    1. Check Job Logs: Review the job logs for more detailed error messages that can provide insights into why the job failed. You can do this in transaction SM37 by checking the status of the job.
    2. Verify Configuration: Ensure that all necessary configurations for the provisioning process are correctly set up. This may involve checking settings in the relevant SAP modules.
    3. Data Validation: Check if all required data for the provisioning process is available and correctly formatted. This may involve validating master data or transactional data.
    4. Authorization Check: Ensure that the user or system executing the job has the necessary authorizations. You can check this in transaction SU53 or by reviewing the user roles and authorizations.
    5. Re-schedule the Job: If the job was interrupted, try re-scheduling it. You can do this in transaction SM36.
    6. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or workarounds for known issues.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM36 (Job Scheduling), and SU53 (Authorization Check).
    • Documentation: Review SAP documentation related to provisioning and batch job processing for additional context and troubleshooting steps.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to diagnose and resolve the error related to the batch job for creating the SPC service request.

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