How To Fix /SMB/Q2P_HC020 - Q2P: Job closure failed for retriggering deferred release of transp. req.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/Q2P_HC -

  • Message number: 020

  • Message text: Q2P: Job closure failed for retriggering deferred release of transp. req.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/Q2P_HC020 - Q2P: Job closure failed for retriggering deferred release of transp. req. ?

    The SAP error message /SMB/Q2P_HC020 Q2P: Job closure failed for retriggering deferred release of transp. req. typically indicates an issue related to the transport request processing in the SAP system. This error can occur when there is a problem with the job that is responsible for closing or processing transport requests, particularly when it comes to deferred releases.

    Causes:

    1. Job Scheduling Issues: The background job responsible for processing the transport request may not be scheduled correctly or may have failed.
    2. Transport Request Locking: The transport request might be locked by another process or user, preventing it from being closed or retriggered.
    3. System Configuration: There may be configuration issues in the transport management system (TMS) that are causing the job to fail.
    4. Authorization Issues: The user executing the job may not have the necessary authorizations to perform the required actions on the transport request.
    5. Database Issues: There could be underlying database issues that are preventing the job from executing successfully.

    Solutions:

    1. Check Job Status: Go to transaction code SM37 to check the status of the job that is failing. Look for any error messages or logs that can provide more details.
    2. Release Locks: If the transport request is locked, identify the user or process that is holding the lock and resolve it. You can use transaction SM12 to check for locks.
    3. Re-schedule the Job: If the job has failed, try to manually re-schedule it. You can do this in transaction SM37 or SM36.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to manage transport requests. You may need to consult with your security team.
    5. Review TMS Configuration: Check the transport management system configuration in transaction STMS to ensure everything is set up correctly.
    6. Database Check: If you suspect database issues, consult with your database administrator to check for any inconsistencies or issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transport Management System (TMS): Familiarize yourself with TMS concepts and processes, as understanding how transport requests are managed can help in troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.

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