How To Fix /SMB/Q2P_DEPLOY072 - Update failed; exemption validity is not extended

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/Q2P_DEPLOY -

• Message number: 072

• Message text: Update failed; exemption validity is not extended

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/Q2P_DEPLOY072 - Update failed; exemption validity is not extended ?

  The SAP error message /SMB/Q2P_DEPLOY072 Update failed; exemption validity is not extended typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that an attempt to update an exemption (such as a tax exemption or discount) has failed because the validity period for that exemption has not been extended or is no longer valid.
  Cause:
  
  Exemption Validity Period: The exemption you are trying to update may have a validity period that has expired. This means that the exemption is no longer applicable for the current transaction or billing period.
  Configuration Issues: There may be configuration settings in the system that do not allow for the extension of the exemption validity.
  Data Integrity Issues: There could be inconsistencies in the data related to the exemption, such as missing or incorrect entries in the database.
  
  Solution:
  
  Check Exemption Validity: Review the exemption record in the system to confirm its validity period. If it has expired, you may need to extend the validity period or create a new exemption record.
  Update Configuration: If the system is configured to prevent the extension of exemptions, you may need to adjust the configuration settings to allow for this.
  Data Correction: Ensure that all related data entries are correct and consistent. This may involve checking related tables or records in the database.
  Consult Documentation: Refer to the SAP documentation or help resources for specific instructions on managing exemptions and their validity periods.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to exemption management in SAP, such as S_P00_07000139 for managing exemptions.
  User Roles and Permissions: Ensure that the user attempting to make the update has the necessary permissions to modify exemption records.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.