How To Fix /SMB/Q2P_DEPLOY019 - Error: Email cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/Q2P_DEPLOY -

• Message number: 019

• Message text: Error: Email cannot be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/Q2P_DEPLOY019 - Error: Email cannot be sent ?

  The SAP error message /SMB/Q2P_DEPLOY019 Error: Email cannot be sent typically indicates an issue with the email configuration or the email sending process within the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings may not be correctly configured in the SAP system.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Email Server Down: The email server itself may be down or experiencing issues.
  Authorization Issues: The user or service account used to send emails may not have the necessary permissions.
  Invalid Email Address: The recipient's email address may be incorrectly formatted or invalid.
  Email Size Limit: The email being sent may exceed size limits set by the email server.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP node settings, including the mail server address, port, and authentication details.
  Ensure that the settings match those required by your email provider.
  
  
  
  Test Email Sending:
  
  Use the SOST transaction to check the status of sent emails.
  You can also use the SCOT transaction to send a test email to verify that the configuration is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the email server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  
  
  
  Review Authorization:
  
  Check the user roles and authorizations for the user or service account that is attempting to send the email. Ensure it has the necessary permissions.
  
  
  
  Validate Email Addresses:
  
  Double-check the recipient email addresses for any typos or formatting issues.
  
  
  
  Monitor Email Size:
  
  If sending attachments, ensure that the total size of the email does not exceed the limits set by the email server.
  
  
  
  Check Email Server Status:
  
  Contact your email administrator to confirm that the email server is operational and not experiencing any issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending errors. You can search for relevant notes in the SAP Support Portal.
  Logs: Review the application logs in transaction SLG1 for more detailed error messages that may provide additional context.
  Documentation: Refer to the SAP Help Portal for documentation on configuring email settings in SAP.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.