How To Fix /SMB/Q2P_BROADCAST004 - Communication Scenario SAP_COM_1097 not found or not configured properly

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/Q2P_BROADCAST -

• Message number: 004

• Message text: Communication Scenario SAP_COM_1097 not found or not configured properly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/Q2P_BROADCAST004 - Communication Scenario SAP_COM_1097 not found or not configured properly ?

  The error message /SMB/Q2P_BROADCAST004 Communication Scenario SAP_COM_1097 not found or not configured properly typically indicates an issue with the configuration of the communication scenario in the SAP system. This error is often encountered in the context of SAP Business Technology Platform (BTP) or when integrating with other SAP services.
  Cause:
  
  Missing Communication Scenario: The communication scenario SAP_COM_1097 is not defined in the system.
  Incorrect Configuration: The communication scenario may exist but is not configured correctly, leading to communication failures.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the communication scenario.
  System Version: The scenario may not be available in the version of the SAP system you are using.
  
  Solution:
  
  
  Check Communication Scenario:
  
  Go to the SAP Cloud Platform Integration (CPI) or the relevant configuration area in your SAP system.
  Verify if the communication scenario SAP_COM_1097 is listed and properly configured.
  
  
  
  Configure the Communication Scenario:
  
  If the scenario is missing, you may need to create it. This typically involves defining the necessary endpoints, authentication methods, and other parameters.
  If it exists but is misconfigured, review the settings and ensure they match the required specifications.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account has the necessary roles and authorizations to access the communication scenario.
  You may need to assign additional roles or permissions to the user.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific communication scenario to understand the required configuration steps and prerequisites.
  
  
  
  System Update:
  
  If you are using an older version of the SAP system, consider updating to a version that supports the communication scenario.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant configuration details.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuring communication scenarios.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Integration Documentation: Review the integration documentation for the specific SAP services you are working with, as they may provide additional context on the communication scenarios.
  
  By following these steps, you should be able to identify and resolve the issue related to the communication scenario SAP_COM_1097.