How To Fix /SMB/Q2P028 - Failed to change user of transport &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/Q2P -

• Message number: 028

• Message text: Failed to change user of transport &1 to &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/Q2P028 - Failed to change user of transport &1 to &2 ?

  The SAP error message /SMB/Q2P028 Failed to change user of transport &1 to &2 typically occurs in the context of transport management within the SAP system. This error indicates that there was an issue when trying to change the owner (user) of a transport request.
  Causes:
  
  Authorization Issues: The user attempting to change the transport request may not have the necessary authorizations to perform this action.
  Transport Request Status: The transport request may be in a status that does not allow changes (e.g., released or closed).
  System Configuration: There may be configuration settings in the transport management system that prevent changes to the transport request.
  Transport Directory Issues: Problems with the transport directory or file system permissions can also lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change the transport request. This can be done by checking the user's roles and authorizations in transaction SU01 or SU53.
  Check Transport Request Status: Verify the status of the transport request. If it is released or closed, you may need to create a new transport request or revert the status if possible.
  Use Correct Transaction: Make sure you are using the correct transaction (e.g., SE09 or SE10) to manage transport requests.
  Check Transport Directory: Ensure that the transport directory is accessible and that the user has the necessary file system permissions to make changes.
  Consult Transport Management Documentation: Review SAP documentation or notes related to transport management for any specific configurations or known issues.
  
  Related Information:
  
  Transaction Codes: SE09 (Workbench Requests), SE10 (Customizing Requests) are commonly used for managing transport requests.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transport Management System (TMS): Familiarize yourself with the TMS configuration and settings, as they can impact transport request handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.