How To Fix /SMB/MD_AS_CUST068 - You can find details in the application log

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/MD_AS_CUST -

• Message number: 068

• Message text: You can find details in the application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/MD_AS_CUST068 - You can find details in the application log ?

  The SAP error message /SMB/MD_AS_CUST068 typically relates to issues in the Master Data Management (MDM) or related applications, particularly in the context of data synchronization or data processing tasks. This error message indicates that there is a problem with the customer data that needs to be addressed.
  Cause:
  The specific cause of the error can vary, but common reasons include:
  
  Data Inconsistencies: There may be inconsistencies or missing information in the customer master data.
  Configuration Issues: Incorrect configuration settings in the MDM or related applications.
  Authorization Problems: The user may not have the necessary authorizations to perform the action.
  Technical Errors: Issues with the underlying database or application logic that prevent the processing of customer data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Application Log: As the error message suggests, check the application log for more detailed information about the error. You can do this using transaction code SLG1. Look for entries related to the error message and note any specific details or error codes.
  
  
  Validate Customer Data: Review the customer master data for any inconsistencies or missing fields. Ensure that all required fields are filled out correctly.
  
  
  Review Configuration: Check the configuration settings in the MDM or related applications to ensure they are set up correctly. This may involve reviewing settings related to data synchronization, data mapping, or other relevant configurations.
  
  
  Check Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access and modify customer data.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. Provide them with the details from the application log and any other relevant information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
  SAP Notes: Search for SAP Notes related to the error message or the components involved. This can provide insights into known issues and fixes.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.