How To Fix /SMB/MD_AS_CUST021 - Delete (SMB/MDASCUST) failed for ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/MD_AS_CUST -

• Message number: 021

• Message text: Delete (SMB/MDASCUST) failed for ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/MD_AS_CUST021 - Delete (SMB/MDASCUST) failed for ID &1 ?

  The SAP error message /SMB/MD_AS_CUST021 Delete (SMB/MDASCUST) failed for ID &1 typically occurs in the context of the SAP Business One or SAP S/4HANA systems, particularly when dealing with Master Data Management (MDM) or similar functionalities. This error indicates that there was an attempt to delete a specific record (identified by ID &1) from the Master Data, but the operation failed.
  Possible Causes:
  
  Record Locking: The record you are trying to delete may be locked by another user or process, preventing the deletion.
  Referential Integrity: The record may be referenced by other records in the system, which would prevent its deletion due to referential integrity constraints.
  Authorization Issues: The user attempting to perform the deletion may not have the necessary permissions to delete the record.
  System Errors: There could be underlying system issues, such as database connectivity problems or inconsistencies in the database.
  Data Corruption: The record may be corrupted or in an inconsistent state, leading to a failure during the deletion process.
  
  Solutions:
  
  Check for Locks: Verify if the record is locked by another user or process. You can use transaction codes like SM12 to check for locks in the system.
  Check Dependencies: Investigate if the record is being referenced by other records. You may need to delete or modify those dependent records first.
  Review Authorizations: Ensure that the user has the necessary authorizations to delete the record. You can check this in the user roles and authorizations settings.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or details that could provide more context on the failure.
  Database Consistency Check: Run a database consistency check to identify and resolve any potential issues with the data.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system or configuration issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SLG1 (for application logs), and SE11 (for data dictionary).
  Documentation: Review SAP documentation related to Master Data Management and error handling for more insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.