How To Fix /SMB/MD_AS_CUST004 - Insert failed for eCATT &1 ID &2 and Parameter &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/MD_AS_CUST -

• Message number: 004

• Message text: Insert failed for eCATT &1 ID &2 and Parameter &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/MD_AS_CUST004 - Insert failed for eCATT &1 ID &2 and Parameter &3 ?

  The SAP error message /SMB/MD_AS_CUST004 Insert failed for eCATT &1 ID &2 and Parameter &3 typically indicates an issue related to the eCATT (extended Computer Aided Test Tool) configuration or execution. This error can occur during the execution of eCATT scripts when there is a failure in inserting data into the relevant database tables.
  Possible Causes:
  
  Data Integrity Issues: The data being inserted may violate constraints such as primary key or foreign key constraints.
  Missing Configuration: Required configuration settings or parameters may be missing or incorrectly set.
  Authorization Issues: The user executing the eCATT may not have the necessary authorizations to perform the insert operation.
  Database Locking: The database table may be locked by another transaction, preventing the insert operation from completing.
  Incorrect Parameter Values: The parameters being passed to the eCATT script may be incorrect or not in the expected format.
  
  Solutions:
  
  Check Data Validity: Review the data being inserted to ensure it meets all constraints and is in the correct format.
  Review eCATT Configuration: Ensure that the eCATT script is correctly configured and that all required parameters are provided.
  Check Authorizations: Verify that the user executing the eCATT has the necessary authorizations to perform the operation.
  Database Locks: Check for any locks on the database tables that may be preventing the insert operation. You can use transaction codes like SM12 to view and manage locks.
  Debugging: Use the debugging tools in SAP to step through the eCATT script and identify where the failure occurs. This can help pinpoint the exact cause of the error.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  
  Related Information:
  
  eCATT Documentation: Review the official SAP documentation for eCATT to understand its configuration and usage better.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.