How To Fix /SMB/IMPORT_EXPORT189 - Customer Content


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/IMPORT_EXPORT -

  • Message number: 189

  • Message text: Customer Content

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/IMPORT_EXPORT189 - Customer Content ?

    The SAP error message /SMB/IMPORT_EXPORT189 typically relates to issues encountered during the import or export of customer content in the SAP Business One system. This error can arise due to various reasons, including data inconsistencies, missing dependencies, or configuration issues.

    Cause:

    1. Data Inconsistencies: The data being imported may not match the expected format or may contain invalid entries.
    2. Missing Dependencies: Required objects or configurations may not be present in the target system.
    3. Configuration Issues: The system may not be properly configured to handle the import/export process.
    4. Authorization Issues: The user may not have the necessary permissions to perform the import/export operation.
    5. Version Mismatch: The source and target systems may be running different versions of SAP Business One, leading to compatibility issues.

    Solution:

    1. Check Data Format: Ensure that the data being imported is in the correct format and adheres to the required specifications.
    2. Verify Dependencies: Make sure that all necessary objects and configurations are present in the target system before performing the import.
    3. Review Configuration: Check the configuration settings related to the import/export process to ensure they are set up correctly.
    4. User Permissions: Verify that the user performing the operation has the necessary permissions to execute the import/export.
    5. Version Compatibility: Ensure that both the source and target systems are compatible in terms of version and configuration.
    6. Log Analysis: Review the logs for more detailed error messages that can provide insights into the specific issue causing the error.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to the SAP Business One documentation for guidelines on importing and exporting customer content.
    • Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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