How To Fix /SMB/IMPORT_EXPORT184 - Customer centraldata handling cannot be used in this import


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/IMPORT_EXPORT -

  • Message number: 184

  • Message text: Customer centraldata handling cannot be used in this import

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/IMPORT_EXPORT184 - Customer centraldata handling cannot be used in this import ?

    The SAP error message /SMB/IMPORT_EXPORT184 indicates that there is an issue with the handling of customer central data during an import process. This error typically arises in the context of data import operations, particularly when dealing with customer master data in SAP systems.

    Cause:

    The error can occur due to several reasons, including:

    1. Data Structure Issues: The data being imported may not conform to the expected structure or format required by the SAP system.
    2. Missing Configuration: The necessary configuration for handling customer central data may not be set up in the system.
    3. Incompatibility: The import process may be trying to use features or functionalities that are not supported in the current system configuration or version.
    4. Authorization Issues: The user performing the import may not have the necessary authorizations to handle customer central data.

    Solution:

    To resolve the error, consider the following steps:

    1. Check Data Format: Ensure that the data being imported is in the correct format and adheres to the required structure. Validate the data against the expected schema.

    2. Review Configuration: Verify that the necessary configurations for customer central data handling are correctly set up in the SAP system. This may involve checking settings in transaction codes like SPRO for relevant configuration paths.

    3. Update System: If the error is due to incompatibility, check if there are any available updates or patches for your SAP system that address this issue.

    4. User Authorizations: Ensure that the user performing the import has the appropriate authorizations to handle customer central data. You may need to consult with your SAP security team to verify and adjust user roles.

    5. Consult Documentation: Review SAP documentation or notes related to the specific error message. SAP Notes can provide insights into known issues and recommended solutions.

    6. Testing: If possible, test the import process in a development or quality assurance environment before executing it in production. This can help identify issues without impacting live data.

    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    • Transaction Codes: Familiarize yourself with transaction codes related to customer master data management, such as XD01, XD02, and XD03.
    • Data Import Tools: Understand the tools and methods being used for data import, such as LSMW (Legacy System Migration Workbench), BAPIs, or IDocs, and ensure they are configured correctly.

    By following these steps, you should be able to diagnose and resolve the error related to customer central data handling during the import process in SAP.

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